New Patient Information

We are excited to get you on the road to a pain-free life. Please review this page prior to your appointment. If haven’t already, schedule your appointment now.

Appointment Information | Insurance and Payment Information




Our new patient forms are available online for convenient access. Please complete them prior to your first appointment. These will also be available to you at the clinic if you’re unable to complete them online.

New Patient Form

DOT Exam Form

Please download, print, and complete the DOT Exam Form prior to your DOT exam.

Appointment Information

New patient visits take anywhere from 45-60 minutes. We encourage you to show up 15 minutes prior to your scheduled appointment time. Our office is located off Polston Ave. in Post Falls directly across from the blue Kootenai Urgent Care building.

Please bring the following with you to your first appointment:

  1. Insurance card and photo ID

  2. Your completed intake form (if not submitted online)

  3. If available, please bring any lab or diagnostic reports from other health care professionals who have treated you for your current condition.


We accept most major insurances including:

Don’t have insurance? Don’t worry. Optimal Chiropractic participates in a health discount program called ChiroHealth USA. This program allows patients and their family to receive affordable chiropractic care.

You are responsible for your insurance plan deductible and/or co-pay. If your insurance plan requires a co-pay, it is due on the date of service. If after billing your insurance company we discover you have not met your deductible, this additional amount will be billed to you.

We accept all major credit cards including Visa, Mastercard, Discover and Care Credit.

In the case of a personal injury claim, we will work with you to insure correct reimbursement from either auto insurance or workman’s compensation.